Gardners Patch logo image

Privacy Policy

Last updated: 27 December 2025
  • 1. Who We Are

    Gardners Patch Ltd operates https://www.gardnerspatch.co.uk.

    We are an independent greengrocers based in Bristol, UK.

    Address:
    159 Gloucester Rd, Bishopston
    Bristol BS7 8BA
    United Kingdom

    Email: [email protected]

    We are the data controller for the personal data collected through this website.

  • 2. Our Cookieless Approach

    This website does not use cookies, tracking pixels, or local storage for marketing or advertising purposes.

    You can browse our website without accepting any cookies and without being tracked for advertising or behavioural profiling.

  • 3. Personal Data We Collect

    We only collect personal data when you choose to provide it.

    Information you may provide:

    • Name
    • Email address
    • Phone number
    • Message content (via contact forms)

    We do not collect:

    • Marketing profiles
    • Behavioural advertising data
    • Cross-site tracking data
  • 4. Automatically Collected Technical Data

    Although we do not use cookies, some limited technical data may be processed automatically to ensure website functionality and security, including:

    • IP address (processed transiently)
    • Browser type and device information
    • Error diagnostics and performance data

    This data is not used to identify you and is not stored for marketing or profiling.

  • 5. Third-Party Services We Use

    We rely on a small number of trusted service providers to operate and secure our website:

    Cloudflare

    Used for website security, performance optimisation, and protection against malicious traffic. Cloudflare may process IP addresses temporarily for security purposes.

    Google Search Console

    Used to monitor website visibility and technical performance in Google Search. It does not set cookies or track individual visitors.

    Microsoft Sentry

    Used for error monitoring and stability diagnostics.
    Sentry collects anonymised technical error data only and does not use cookies or tracking technologies.

    All third-party services are configured in privacy-focused, cookieless modes.

  • 6. Legal Basis for Processing

    Under UK GDPR, we process personal data based on:

    • Legitimate interests - to operate, secure, and improve the website
    • Consent - when you voluntarily submit information via contact forms
    • Legal obligation - where required by law
  • 7. Data Retention

    We retain personal data only for as long as necessary:

    • Enquiry data: retained only to respond and for reasonable record-keeping
    • Technical data: retained for security and error resolution, then automatically deleted
  • 8. Your Rights

    You have the right to:

    • Access your personal data
    • Request correction or deletion
    • Object to processing
    • Withdraw consent at any time

    To exercise your rights, contact: [email protected].

  • 9. Data Security

    We implement appropriate technical and organisational measures to protect personal data, including encrypted connections and secure hosting infrastructure.

  • 10. Policy Updates

    This Privacy Policy may be updated from time to time. Any changes will be reflected on this page.